Destiny 2 Goes Down Following Guardians Losing Items

Earlier this week Bungie took Destiny 2 down because Guardians were losing items. Specifically, Guardians were losing Bright Dust, Glimmer, Infusion Materials, and other types of currency like Silver, the game’s premium currency. As you’d expect, the community went bonkers.

We are continuing to perform tests of possible solutions to restore missing currencies and materials to players. Destiny 2 will remain offline until the issue can be resolved. We will provide another update by 2 PM Pacific.

— Bungie Help (@BungieHelp) January 28, 2020

Bungie took Destiny 2 down to avoid Guardians losing even more currency than they had already. As you can see above, Bungie then found the source of the problem and explained that it could in fact be fixed, just not immediately. Unfortunately this led to yet more downtime while Bungie worked their asses off to get the problem sorted, and the Destiny 2 servers back online.

The issue affected more than just the items that had been picked up in the last session. Guardians were reporting most of their currency disappearing, with some incredibly rare items like Ascendant Shards being a chief concern. Most Guardians who began seeing their items slip away immediately stopped playing, but other continued until the servers went down, seeing a lot of items go away without warning. Bungie then issues the following statement.

We have validated a fix for this issue and will be rolling back all player accounts to how they were before Update 2.7.1 went live. Destiny 2 will remain offline for several more hours as we deploy this fix. Another update will be provided by 3 PM Pacific.

— Bungie Help (@BungieHelp) January 28, 2020

Yes, they’d fixed the issue and were rolling Guardians back to their current item levels prior to update 2.7.1 hitting the game. Clearly the issue was part of update 2.7.1, but specifically what was the cause of said issue? Bungie hasn’t gone as far as explaining the issue, but maybe the patch notes for the most recent update will clear things up.

Bungie fixed a lot of issues with Pursuits and Bounties with update 2.7.1. Mostly they related to quality of life adjustments that just make life easier for Guardians, as you’d hope they would. However, since these updates are linked directly to how Guardians see Pursuits and Bounties, and how they earn rewards from them, it stands to reason that this could have messed up the Guardian inventory system.

This would make sense because Bungie were able to roll the specific issue all the way back to the time before update 2.7.1 was implemented. It shows that Bungie clearly takes a screenshot of every Guardian’s status right before an update is loaded into the game, allowing them to go back to it if they need to.

Let us know what you think the issue was with Destiny 2 in the comments.

Image Source: Polygon